دانلود ترجمه مقاله ارتقا سطح رقابت به وسیله مدیریت دانش در اجرای ERP – انتشارات وایلی

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Using data from 170 manufacturing companies, we identified five facilitators for knowledge management in an ERP environment. Additionally, we examined the relationship between knowledge management and manufacturing companies’ competitive advantages in the E-business environment. The result of the study suggests that adopting organizational preparation for KM, employee education and learning, information and data network, knowledge sharing process and knowledge scanning as knowledge management facilitators will have a synergistic positive effect on firms’ competitive advantages.

INTRODUCTION

The increased speed and power of computers and information systems coupled with development in advanced enterprise information systems are changing the ways companies manage their knowledge and intellectual assets in an E-commerce environment. In recent years, Ebusiness has emerged as a new way of conducting business in a competitive market. As an important component of E-business, enterprise resource planning systems (ERP) integrate business functional areas such as marketing and sales, production, inventory, logistics, human resource and financial management of a company, and link suppliers and customers of the entire supply chain. During the last decade, ERP systems became the replacement for legacy systems for many Fortune 500 companies. ERP system expenditures were amongst the largest IT investments of the 1990s and have been implemented in over 60% of multi-national firms. The license/maintenance revenue of the ERP market was $17.2 billion in 1998. Even major US software companies have adopted ERP products (Hitt et al., 2002). For example, IBM and Microsoft now run most of their business on SAP R/3 ER software.

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